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The grocery retailer has overturned its decision not to offer a paying position to an individual with autism after originally indicating he had to stop stacking shelves at the store where he had volunteered for an extended period.

Earlier this year, Frances Boyd requested whether her adult child Tom Boyd could be provided a employment opportunity at the supermarket in Cheadle Hulme, but her proposal was eventually rejected by the company's corporate office.

Recently, rival chain the grocery chain said it wanted to offer Tom employment hours at its local branch.

Responding to Waitrose's U-turn, Tom's mother commented: "We are going to consider the offer and determine whether it is in what's best for our son to return... and are having additional conversations with the supermarket."

'Conducting an inquiry'

A representative for the supermarket chain stated: "We'd like to see Tom resume, in paid employment, and are seeking support from his relatives and the support organization to make this happen."

"We expect to welcome him again with us very soon."

"We place great importance about supporting people into the job market who might otherwise not be provided employment."

"As such, we enthusiastically received Tom and his helper into our Cheadle Hulme branch to learn the ropes and build his confidence."

"We have procedures in place to facilitate community service, and are examining the circumstances in Tom's situation."

Tom's mother said she had been "deeply moved" by how people had answered to her sharing her son's experiences.

The individual, who has challenges with communication, was recognized for his commitment by supervisors.

"He gave extensive time of his energy solely because he desired community connection, be helpful, and create value," said his parent.

Tom's mother recognized and acknowledged team members at Waitrose's Cheadle Hulme store for helping him, stating: "They made him part of the team and were wonderfully accommodating."

"I feel he was just flying under the radar - operations were proceeding normally until it went to head office."

Tom and his mum have been endorsed by local official the public figure.

He wrote on online platforms that Tom had received "completely unacceptable" management and vowed to "help him to secure alternative employment that succeeds".

The mayor said the Greater Manchester Combined Authority "actively promotes each company - such as Waitrose - to register to our newly established diversity program".

Discussing with the parent, who broke the news of the employment opportunity on media outlets, the elected official said: "Well done for bringing attention because we need a huge awareness campaign here."

She consented to his invitation to serve as a representative for the initiative.